At Meva Farms, we take utmost care to ensure that our makhana and dry fruits reach you in perfect condition. Due to the nature of our products, which are food items and perishable, we do not accept returns or exchanges once an order has been delivered.
No Returns or Exchanges
• All products sold by Meva Farms are non-returnable and non-exchangeable.
• We are unable to accept returns for reasons including, but not limited to, taste preference, change of mind, or incorrect orders placed by the customer.
Damaged or Incorrect Orders
While we do not offer returns, customer satisfaction is important to us. If you receive:
• A damaged product, or
• An incorrect item than what was ordered please contact us within 24 hours of delivery with:
• Your order ID
• Clear images or videos of the package and product
Upon verification, we will review the issue and, at our discretion, offer a replacement or refund, where applicable.
Refunds (If Applicable)
• Approved refunds will be processed to the original mode of payment.
• Refund timelines may vary depending on your bank or payment provider.
Contact Us
For any concerns related to your order, shipping, or product quality, feel free to reach out to us at:
📧 mevafarms1@gmail.com